Privacy Policy
1. General Information
This Privacy Policy defines the rules for processing personal data obtained via the website www.arlen.com.pl (the “Website”), operated by ARLEN S.A., with its registered office in Warsaw, ul. Branickiego 17, 02-972 Warsaw, entered into the Register of Entrepreneurs kept by the District Court for the Capital City of Warsaw, XII Commercial Division of the National Court Register under KRS no. 0000125086, NIP 526-10-39-877, REGON 011346610, with a share capital of PLN 2,213,300 (fully paid) (the “Company”).
As the controller of personal data, the Company pays particular attention to protecting the privacy of Website users and ensuring that the processing of personal data complies with applicable laws, especially with Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”).
2. Scope of Data Collected
Personal data is collected via the Website only when users use the contact form. Providing data is voluntary but necessary to process the inquiry.
The following data is collected through the contact form:
- First name (or first and last name, if provided),
- Email address,
- Message content (which may contain additional data voluntarily provided by the user).
3. Purposes and Legal Basis for Data Processing
Users’ personal data is processed for the following purposes:
- To respond to inquiries submitted via the contact form (Article 6(1)(f) GDPR – the Company’s legitimate interest in communicating with Website users),
- For the potential establishment, exercise, or defense of legal claims (Article 6(1)(f) GDPR).
4. Data Recipients
Users’ personal data may be disclosed to entities processing data on behalf of the Company, including providers of IT, hosting, and advisory services – only to the extent necessary to achieve the purposes of processing and based on data processing agreements.
Data may also be provided to public authorities if required by law.
5. Data Retention Period
Personal data will be retained for the time necessary to respond to the inquiry and, thereafter, for the period of limitation of any potential claims (maximum of 6 years), unless longer retention is required by applicable law.
6. Rights of Data Subjects
Each user has the right to:
- Access their personal data,
- Rectify their data,
- Erase their data (“right to be forgotten”),
- Restrict processing,
- Object to processing,
- Data portability,
- Lodge a complaint with the President of the Personal Data Protection Office (UODO).
To exercise the above rights, users should contact the Company by sending an email to: arlen@arlen.com.pl
7. Transfer of Data Outside the European Economic Area
Personal data is not transferred outside the European Economic Area unless such transfer is necessary in a specific situation, in which case the user will be informed in advance.
8. Data Security
The Company uses appropriate technical and organizational measures to ensure the security of processed personal data, including safeguards against unauthorized access, loss, destruction, or unauthorized disclosure. Login and data entry areas are protected at the transmission level (SSL certificate). This means that personal data and login credentials entered on the Website are encrypted on the user’s device and can only be read on the target server. The Company regularly changes its administrative passwords. To protect data, the Company performs regular backups. An essential element of data protection is the regular update of all software used by the Company to process personal data, particularly through the regular updating of software components.
9. Changes to the Privacy Policy
The Company reserves the right to make changes to this Privacy Policy. The current version of the Policy is always available on the Website.
Cookies Policy
1. What are cookies?
Cookies are small text files stored on the user’s end device (computer, tablet, smartphone) while using a website. Cookies contain information necessary for the proper functioning of the website and may be used for analytical, functional, and statistical purposes.
2. What types of cookies do we use?
On our website, we use the following types of cookies:
- Necessary cookies
These cookies are essential for the proper functioning of the website, enabling the use of basic functions such as site navigation or access to secure areas. Necessary cookies are crucial for the core functions of the site, and the website will not function properly without them. These cookies do not store any personally identifiable information.
Such cookies do not require user consent.
- Functional cookies
Functional cookies help perform certain functions, such as sharing website content on social media platforms, collecting feedback, and supporting other third-party features. They are used to remember user-selected settings (e.g., language preferences) to improve the user experience.
These cookies are used only with the user’s consent.
- Analytical/statistical cookies
Analytical cookies help us understand how users interact with the website. These cookies provide information such as the number of visitors, bounce rate, traffic source, etc. They allow us to collect anonymous information about how users engage with the site (e.g., which subpages are visited most often). This data helps us improve the website’s performance.
These cookies are used only after obtaining the user’s consent.
3. Third parties
We may use third-party analytics tools on our website (e.g., Google Analytics). This means that cookies may also be stored and accessed by those providers. Detailed information on how these entities process data can be found in their respective privacy policies.
4. Cookie consent
During the user’s first visit to the website, a message about the use of cookies is displayed. The user can give consent for specific categories of cookies (except for necessary cookies) or refuse it.
The user may change cookie settings at any time via their browser settings or the consent management tool available on the website.
5. How to manage cookies?
Users can manage cookies themselves by changing their web browser settings. It is possible, for example, to block the automatic handling of cookies or delete already stored files. Detailed information can be found in the “Help” section of the web browser.
Please note that restricting the use of cookies may affect the functioning of the website.
6. Changes to the Cookies Policy
The Company reserves the right to make changes to this Cookies Policy. The current version of the policy is always available on our website.