Privacy Policy

  • Privacy Policy

1. General information

This Privacy Policy sets out the rules governing the processing of personal data collected via the website www.arlen.com.pl (“Website”), operated by ARLEN S.A. with its registered office in Warsaw, ul. Branickiego 17, 02-972 Warsaw, entered in the Register of Entrepreneurs at the District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register, KRS No. 0000125086, NIP 526-10-39-877, REGON 011346610, share capital: PLN 2,213,300 (fully paid up) (“the Company”).The Company, as a data controller, attaches particular importance to protecting the privacy of Website users and ensuring that the processing of personal data complies with applicable law, in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”).

2. Scope of data collected

Personal data is collected via the Website only when the contact form is used. Providing this data is voluntary, but necessary for processing your enquiry.The following data is collected via the contact form:
  • First name (or full name, if provided),
  • Email address,
  • Message content (may contain additional data voluntarily provided by the user).

3. Purposes and legal basis for data processing

Users’ personal data is processed for the following purposes:

  1. fulfilling the legal obligations incumbent on the Company in connection with its status as a public company, including the fulfilment of statutory disclosure obligations (Article 6(1)(c) of the GDPR),
  2. responding to enquiries submitted via the contact form (Article 6(1)(f) of the GDPR – the Company’s legitimate interest in communicating with users of the Website),
  3. potential defence against or pursuit of claims (Article 6(1)(f) of the GDPR).

4. Recipients of the data

Users’ personal data may be disclosed to data processors acting on behalf of the Company, including providers of IT, hosting and consultancy services – solely to the extent necessary to achieve the purposes of processing and on the basis of data processing agreements.Data may also be disclosed to public authorities where such a duty arises under the law.

5. Data retention period

Personal data will be retained for the period necessary to respond to your enquiry and, thereafter, for the limitation period applicable to any potential claims (up to 6 years), unless applicable legislation requires the data to be retained for a longer period.

6. Rights of data subjects

Every user has the right to:
  1. access their personal data,
  2. rectify their data,
  3. erase their data (“the right to be forgotten”),
  4. to restrict processing,
  5. to object to the processing of data,
  6. to data portability,
  7. to lodge a complaint with the President of the Personal Data Protection Office.
To exercise the above rights, please contact the Company by sending an email to: arlen@arlen.com.pl

7. Transfer of data outside the European Economic Area

Personal data is not transferred outside the European Economic Area, unless this is necessary in a specific situation, in which case the user will be informed in advance.

8. Data security

The Company employs appropriate technical and organisational measures to ensure the security of the personal data it processes, including safeguards to protect data against unauthorised access, loss, destruction or unauthorised disclosure. The login pages and areas where personal data is entered are protected at the transmission layer (SSL certificate). As a result, personal data and login details entered on the website are encrypted on the user’s computer and can only be read on the destination server. The Company periodically changes its administrative passwords. To protect data, the Company regularly performs backups. An important element of data protection is the regular updating of all software used by the Company to process personal data, which in particular means regular updates of software components.

9. Changes to the Privacy Policy

The Company reserves the right to make changes to this Privacy Policy. The current version of the Policy is always available on the Website.
  • Cookie Policy

1. What are cookies?

Cookies are small text files stored on a user’s device (computer, tablet, smartphone) when using a website. Cookies contain information necessary for the website to function properly and may be used for analytical, functional, and statistical purposes.

2. What cookies do we use?

  1. Necessary Cookies
Cookies that are essential for the website to function properly, enabling basic features such as page navigation or accessing secure areas. Necessary cookies are essential for the website’s core functionality, and the website will not function as intended without them. These cookies do not store any personally identifiable information.These cookies do not require user consent.
  1. Functional Cookies
Functional cookies help perform certain functions, such as sharing website content on social media platforms, collecting feedback, and other third-party features. They are used to remember user preferences (e.g., language) to enhance your experience.Used only with your consent.
  1. Analytical/Statistical Cookies
Analytical cookies are used to understand how users interact with the website. These cookies help provide metrics on visitor numbers, bounce rates, traffic sources, etc. They allow us to collect anonymous information about how the website is used, such as which pages are most frequently visited. This allows us to improve the website’s functionality.These cookies are only used with the user’s consent.

3. Third parties

Our website may use analytical tools offered by third parties (e.g., Google Analytics). This means that cookies may also be saved and accessed by these providers. Detailed information about the data processing practices of these providers can be found in their own privacy policies.

4. Consent to cookies

Upon first visiting the website, the user is presented with a notice regarding the use of cookies. The user has the option to consent to or refuse individual cookie categories (except essential cookies).The user can change cookie settings at any time using their web browser settings or the consent management tool available on the website.

5. How to manage cookies?

Users can manage cookies themselves by changing their web browser settings. This includes blocking the automatic handling of cookies or deleting existing cookies. Detailed information can be found in the “Help” section of your web browser.Please note that restricting the use of cookies may affect the functionality of the website.

6. Changes to the Cookie Policy

The Company reserves the right to make changes to this Cookie Policy. The current version of the policy is always available on our website.
Last updated: 29/05/2025